Delete your SHOTCOUNT account

You can delete your SHOTCOUNT account yourself at any time, in the Android app and in the iPhone app. The steps are the same in both:

1. Open SHOTCOUNT and sign in to the account you want to delete.
2. Go to Profile › Settings › Edit Account.
3. Tap Delete Account and confirm. If you sign in with an email address and password, enter your password. If you sign in with Apple on iPhone, confirm with Apple when asked.

Your account is deleted right away, and this can’t be undone. An account made with Sign in with Apple can’t be opened in the Android app: delete it in the iPhone app, or ask us by email (Section 3).

You can’t delete your account on myshotcount.com. Signing in there shows your sessions, but to delete your account, use the app or email us.

Email kurmasolaris@gmail.comand ask us to delete your SHOTCOUNT account. Write from the email address on your account, or tell us the address you sign in with. We’ll confirm the request comes from you, then delete your account and everything Section 4 lists.

Deleting your account permanently removes these from the app, the website and our servers:

• your sign-in (your email address and password, or the link to your Google or Apple account);
• your profile: your name, email address, profile photo, team, position, measurements, goals and settings;
• every shooting session, with its stats, shot locations and form measurements;
• each session’s video, make and miss clips, thumbnail, shot map and heatmap images, and its sensor, form and pose data; and
• the ratings and feedback you sent in the app.

The app also removes the session files it kept on the phone you delete from. On iPhone, if you signed in with Apple, SHOTCOUNT’s access to your Apple Account is revoked.

• Copies used to train our models.We keep copies of session videos and data in the datasets we use to develop and train our models, and models already trained on them keep what they learned. Deleting your account doesn’t reach those copies or models, except where the law requires it (for example, information from a child under 13).
• What the law requires. We may keep some information longer when the law requires it or to resolve a safety or legal matter.
• Analytics and crash data. These are kept for the periods Google sets for Firebase Analytics, Google Analytics and Firebase Crashlytics.

Our Privacy Policy has the details.

Deleting your account doesn’t cancel a subscription. Cancel it where you bought it: on Android, in Google Play (Play Store › Payments & subscriptions › Subscriptions); on iPhone, in Settings › Apple Account › Subscriptions.

To delete some of your information and keep your account, delete sessions in the app (each one’s video, clips, images and data go with it), change or clear your profile details in the app, or email kurmasolaris@gmail.com and tell us what to delete.